FAQ - Most frequently asked questions

What types of jewelry do you offer?

I offer personalized rings, necklaces, bracelets, earrings, and jewelry.

What materials do you use for your jewelry?

I use precious metals, primarily sterling silver, gold, natural stones and lab-grown stones.

Is it possible to personalize a piece of jewelry?

Yes, I offer customization services to meet your specific needs. Learn more

Do you do jewelry repairs?

Yes, I offer a repair service for all types of jewelry.

What are your production deadlines?

Lead times vary depending on the project, but in general, it takes between 2 to 4 weeks for personalized creations. For regular collectible jewelry, considering that some of the items in your order will be made to order, please allow me 2 to 10 business days to prepare your order.

How do I maintain my jewelry?

Avoid contact with chemicals and store them in a dry place. Regular cleaning with a polishing cloth is recommended.

Is your jewelry hypoallergenic?

Yes, but not for everyone. Sterling silver and gold are considered hypoallergenic by the majority of the population. Please note that some people may react to the alloy content these contain. An acidic skin type can trigger an oxidation reaction. This thin layer of oxidation created by acidity can cause some people to react.

Where are your jewelry made?

All my jewelry is handmade, by me, in my workshop in Montreal.

Do you offer men's jewelry?

My collections are intended for a mainly female clientele. However, I have some rather unisex jewelry designs.

Can I see the jewelry before purchasing it?

Of course, to see my collections in person, just make an appointment .

Do you accept returns or exchanges?

Yes, returns and exchanges are accepted within 30 days with receipt and in original condition. Does not apply to personalized jewelry.

Do you offer gift cards?

Yes, I offer gift cards available in several amounts.

How can I track my order?

You must choose the tracked shipping option during checkout. Once your order has been shipped, you will receive a tracking number by email.

Can I work with you for artistic collaborations?

I am always open to collaborations. Please contact me to discuss details.

How can I contact you?

You can reach me by phone, email, or via the contact form on my website.